If you can log in but don’t see the event you’re scheduled to work on, it usually means your profile hasn’t yet been granted access to that specific event. Event access is managed by your Organization Manager, who is responsible for adding crew members to the events they’re working on. Access doesn’t appear until your Organization Manager assigns you.
What to do:
If you’re certain you should be working at this event, please reach out to your Organization Manager and ask them to add you.
If you’re unsure who your Organization Manager is, contact us via chat. We’ll help you find the manager coordinating your company for this event.
Once your Organization Manager adds you to the event, it will appear in your account.