If you notice that the details on your issued visa are incorrect. For example, your name, passport number or nationality is wrong you should not use that visa for travel. Instead, please follow these steps:
Contact support immediately. Reach out to our support team as soon as you spot the error. Provide them with your correct details and a description of what is incorrect on your visa.
Explain the issue clearly. The more information you provide, the quicker the team can resolve the problem. Include your full name, organization, and event you’re working on.
Wait for a corrected visa. Our support team will work with the authorities to issue a new, corrected visa through BeastPass.
By contacting support urgently, you ensure that you receive a valid visa with the correct information and avoid complications at immigration.